ibeth Privacy Policy – Your Data, Handled with Care

When you register and use the ibeth platform, we collect certain personal information that is necessary to operate your account and comply with our legal obligations. This includes your full name, date of birth, email address, mobile number, and a government-issued ID for identity verification purposes. We also collect financial information such as your GCash or Maya account details and transaction history, which is required to process deposits and withdrawals in Philippine pesos. When you use our platform, we automatically collect technical data including your device type, operating system, IP address, and session activity logs. This technical data helps us maintain platform security, detect suspicious activity, and improve the overall experience for players across the Philippines. We collect only the minimum information necessary for each purpose and do not request data that is irrelevant to your use of the platform.

The personal information we collect is used exclusively to deliver and improve the ibeth platform experience for players in the Philippines. Your registration details are used to create and manage your account, verify your identity, and ensure you meet the minimum age requirement of 21 years old. Financial data is used solely to process your deposits and withdrawals securely and to comply with anti-money laundering regulations applicable in the Philippines. Technical and behavioural data is used to monitor platform security, prevent fraud, and personalise your experience — for example, remembering your preferred game categories or language settings. We may also use your contact details to send you important account notifications, security alerts, or updates about changes to our terms and policies. We do not use your data for automated decision-making that produces legal or similarly significant effects without human review.

ibeth does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We may share your data with carefully selected service providers who assist us in operating the platform — such as payment processors, identity verification partners, and cloud infrastructure providers — but only to the extent necessary for them to perform their specific function. All third-party partners are contractually required to handle your data in accordance with applicable Philippine data protection standards and are prohibited from using it for any purpose beyond the service they provide to us. We may also disclose your information to regulatory authorities, law enforcement agencies, or courts when required to do so by law or in response to a valid legal request. In the event of a business restructuring or acquisition, your data may be transferred to a successor entity, and you will be notified of any such change in advance where legally required.

We take the security of your personal information seriously and apply industry-standard technical and organisational measures to protect it at every stage. All data transmitted between your device and the ibeth platform is encrypted using TLS (Transport Layer Security), ensuring that your login credentials, payment details, and personal information cannot be intercepted in transit. Data stored on our servers is protected by encryption at rest, access controls, and regular security audits conducted by qualified professionals. Access to player data within our organisation is strictly limited to authorised personnel who require it to perform their job functions, and all staff with data access are bound by confidentiality obligations. We maintain an incident response plan to address any potential data breaches promptly, and we will notify affected players and relevant authorities in accordance with our legal obligations if a breach occurs. While no system can guarantee absolute security, we continuously review and update our security practices to stay ahead of emerging threats.

We retain your personal information only for as long as it is necessary to fulfil the purposes for which it was collected, or as required by applicable laws and regulations in the Philippines. Account information is retained for the duration of your active account and for a minimum of five years after account closure, in line with anti-money laundering and financial record-keeping requirements. Transaction records are kept for the period required by Philippine financial regulations, which may extend beyond the closure of your account. Technical logs and session data are retained for a shorter period, typically no longer than 12 months, unless they are required in connection with an ongoing security investigation or legal matter. Once the applicable retention period has expired, your data is securely deleted or anonymised so that it can no longer be linked back to you. You may request early deletion of certain data by contacting our support team, subject to our legal obligations to retain specific records.

As a player on the ibeth platform, you have a number of rights in relation to your personal data under applicable Philippine law. You have the right to request access to the personal information we hold about you, and to receive a copy of that information in a commonly used format. You may also request that we correct any inaccurate or incomplete data held on your account, and we will action such requests promptly. In certain circumstances, you have the right to request the deletion of your personal data — for example, if it is no longer necessary for the purpose for which it was collected and there is no overriding legal reason to retain it. You have the right to object to or restrict certain types of processing, including direct marketing communications, and to withdraw any consent you have previously given at any time. To exercise any of these rights, please contact our support team with your request, and we will respond within the timeframe required by applicable law.

The ibeth platform uses cookies and similar tracking technologies to ensure the platform functions correctly and to improve your experience as a player. Essential cookies are required for core platform functionality — such as keeping you logged in during a session — and cannot be disabled without affecting your ability to use the platform. We also use analytical cookies to understand how players navigate the platform, which helps us identify areas for improvement and optimise performance on mobile devices commonly used across the Philippines. You can manage your cookie preferences through your browser settings at any time, though disabling non-essential cookies may limit certain features. We do not use cookies to serve third-party advertising or to track your activity on other websites outside of the ibeth platform. Our cookie practices are reviewed regularly to ensure they remain proportionate and compliant with applicable data protection requirements.

ibeth may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable legal requirements in the Philippines. When we make material changes, we will notify registered players via the contact details on their account and update the "Last updated" date at the top of this page. We encourage you to review this page periodically so that you remain informed about how your personal information is being handled. Continued use of the ibeth platform after the effective date of any update constitutes your acknowledgement of the revised policy. If you have any questions or concerns about this Privacy Policy or how your data is handled, please refer to the FAQ page or contact our support team directly. The most current version of this policy will always be available at this URL.